Privacy policy

PlayMeWhen Privacy Policy

Last updated: May 3, 2026

PlayMeWhen Inc. (“PlayMeWhen,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains what personal information we collect, how we use and disclose it, and what choices and rights you have in relation to your information. This Policy applies to all users of the PlayMeWhen Service, including Senders, Recipients, and visitors to our website or applications. By using our Service, you agree to the collection, use, and disclosure of your personal information as described in this Privacy Policy.

Please read this Privacy Policy carefully. If you do not agree with our practices, do not use the Service.

1. Information We Collect

We may collect several types of information, including:

(a) Information You Provide Directly:

  • Account and Profile Data: When you register for a PlayMeWhen account or update your profile, we collect information such as your name, email address, phone number, and any other contact details you provide.
  • Capsule Content: If you are a Sender, we collect the Content of the Capsules you create (e.g., video or audio recordings, messages, images, documents) along with any metadata (such as titles, scheduled delivery dates, and designated Recipients). This Content may include personal information about you or others, depending on what you include.
  • Recipient Information: If you provide information about Recipients (such as their name, email address, phone number, or other contact details) in order to deliver Capsules, we collect that information. You are responsible for ensuring that you have the Recipient’s consent or lawful authority to provide their personal information to us for the purpose of delivering a Capsule to them.
  • Communications with Us: If you contact us (for example, via customer support inquiries, email, or phone), we will collect and retain the content of those communications, your contact information, and our responses.

(b) Information Collected Automatically:
When you use our Service (including browsing our website or using our app), we automatically collect certain information about your device and usage:

  • Usage Data: We collect information about your activity on the Service, such as the dates and times you log in, features or pages you access, Capsules you create or view, and actions you take (e.g., scheduling a delivery or deleting a Capsule).
  • Device and Technical Data: We collect information about the device and internet connection you use to access the Service. This may include your device type, operating system, browser type, IP address, device identifiers, and approximate location (e.g., city or region).
  • Cookies and Similar Technologies: We use cookies, web beacons, and similar tracking technologies to collect data about your interactions with our website, such as pages visited, links clicked, and referring URL. Cookies help us remember your preferences, improve user experience, and analyze how our Service is used. You can control cookies through your browser settings and other tools; however, disabling cookies may affect certain features of the Service. For more details, see Section 7 (Cookies and Tracking).

(c) Information from Third Parties:
We may receive information from third parties in connection with operating the Service:

  • Service Providers: If we use third-party authentication services (e.g., if you log in via Google/Apple) or if we receive analytics or error reports from service providers, they may send us information such as confirmation of your identity or general location (based on IP).
  • Referral or Invitation: If someone (such as a Sender) provides your information as a Recipient to send you a Capsule or invite you to the Service, we collect that information as described above. If you believe someone has provided us your personal data without your permission, please contact us.
  • Social Media or Other Integrations: Our Service may, in the future, allow you to connect your account with third-party platforms (like social media). If you do so, we may receive certain profile or friend information from that third party, depending on the integration and your settings with that third party. We will inform you of what data may be collected at the time we introduce such features.

2. How We Use Your Information

We use personal information for the following purposes:

(a) To Provide and Operate the Service: We process your personal information to provide the features and functionality of PlayMeWhen. This includes:

  • Creating and managing user accounts and profiles.
  • Storing Capsules and scheduling their delivery to Recipients as instructed by Senders.
  • Authenticating users and securing access to Capsules (e.g., verifying Recipients before allowing access to a Capsule).
  • Communicating with you about your account and Capsule deliveries (such as sending notifications or email/SMS when a Capsule is delivered or when a delivery is upcoming or has failed).
  • Implementing any preferences you set within the Service.

(b) To Maintain and Improve the Service:
We use information to understand how users interact with our Service and to enhance user experience. This includes:

  • Monitoring, analyzing, and improving the performance and reliability of the Service (e.g., tracking outages, troubleshooting issues, and debugging).
  • Analyzing usage trends and user behaviors to improve features, design, and content. For example, we might use usage data to simplify a workflow or to decide what new features to develop.
  • Protecting the security of the Service, such as detecting and preventing fraudulent use, spam, or other misuse. (For instance, we may analyze logs to detect multiple failed login attempts that could indicate a security threat.)

(c) To Communicate with You:
We may use your contact information to send administrative or service-related communications, including:

  • Updates and notifications related to Capsule deliveries (for Senders and Recipients).
  • Important changes to the Service, Terms, or Privacy Policy.
  • Responding to your inquiries, support requests, or feedback.

If you have given consent, we may also send you promotional communications about new features or offers. You can opt out of marketing emails at any time by using the unsubscribe link in those emails or contacting us. (Transactional or service-related messages are not considered marketing and will be sent as needed.)

(d) For Legal, Compliance, and Protection:
We may use or disclose information as we believe necessary or appropriate to:

  • Comply with applicable laws, regulations, lawful requests, and legal processes (such as responding to subpoenas or requests from authorities).
  • Enforce our Terms and other agreements, including investigation of potential violations thereof.
  • Protect the rights, privacy, safety, or property of PlayMeWhen, our users, or others. For example, we may use data to investigate and help prevent security threats, fraud, or other malicious activity.

(e) Other Purposes (with Notice and Consent):
If we intend to use your personal information for a purpose not described in this Privacy Policy, we will provide specific notice and request your consent if required by law. For example, if we ever wanted to use Capsule Content for any public or research purpose (which we do not do without permission), we would seek your consent.

3. Legal Bases for Processing (GDPR and Similar Laws)

If you are located in the European Economic Area (EEA), the United Kingdom, or another region with laws requiring a legal basis for processing personal data, our legal bases include:

  • Contractual Necessity: We process certain personal data as needed to fulfill our contract with you, meaning to provide the Service you have requested. For example, when you (as a Sender) upload a Capsule and schedule it for delivery, we process that data to carry out the delivery as part of our contractual obligation to you.
  • Consent: We will rely on your consent where required by law, for example, for sending marketing communications or for collecting certain data via cookies (in jurisdictions where consent is required). Where we rely on consent, you have the right to withdraw it at any time.
  • Legitimate Interests: We process data as necessary for our (or others’) legitimate interests, such as to maintain and improve our Service, to secure our platform, to communicate with you about relevant updates, and to prevent fraud. We only rely on this basis where those interests are not overridden by your data protection rights.
  • Legal Obligation: In some cases, we have a legal obligation to process personal data (for example, retaining transaction records to comply with financial regulations, or responding to valid legal requests by authorities).
  • Vital Interests: Although unlikely, we may process data if necessary to protect someone’s vital interests (e.g., in case of an emergency involving potential harm to a person’s life or safety).

4. How We Disclose or Share Your Information

We do not sell your personal information. However, we may share or disclose information in the following situations, in accordance with applicable privacy laws:

(a) With Recipients (Capsule Delivery):
The core function of PlayMeWhen is to deliver Capsules from Senders to designated Recipients. Accordingly, personal information will be disclosed as follows:

  • If you are a Sender, your name (and possibly your email or other identifier) and the content of the Capsule will be disclosed to the Recipient when the Capsule is delivered. We may also include basic context, such as the date you scheduled it or a message indicating it’s from you, to help the Recipient understand the context. By using our Service, Senders consent to this disclosure of their information to the Recipients they designate.
  • If you are a Recipient, we will deliver to you the Capsule content which may include personal information about the Sender or others (as provided by the Sender). We might also disclose your name or confirmation of delivery back to the Sender (e.g., we might inform the Sender that the Capsule was delivered and viewed by [Recipient Name], unless the Sender has died or is otherwise not available to receive such confirmation).
  • We will not disclose Capsule Content to anyone other than the intended Recipient(s) except as required to provide the Service or as required by law. We consider Capsule Content private between Sender and Recipient, with PlayMeWhen as a facilitator holding that content in trust until the time of delivery.

(b) With Service Providers (Processors):
We use trusted third-party companies to perform certain business-related functions to help us deliver the Service. Examples include cloud storage providers (to securely store data, including Capsule Content), email or SMS delivery services (to send notifications), and analytics providers (to help us understand our Service usage). These service providers may have access to personal information as needed to perform their functions on our behalf. We ensure that such providers are bound by contractual obligations to keep personal information confidential and to use it only for the purposes of providing their services to us.

(c) For Legal Compliance and Protection:
We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to:

  • Comply with a legal obligation, regulatory requirement, judicial proceeding, or court order. For instance, we might respond to a warrant, subpoena, or Data Protection Authority inquiry.
  • Respond to lawful requests by public authorities, including to meet national security or law enforcement requirements.
  • Protect and defend the rights, property, or safety of PlayMeWhen, our users, or the public. This includes investigating and helping prevent security or technical issues, or enforcing our Terms or other agreements or policies.

In any case where we receive a request to disclose Capsule Content or other personal data (for example, a subpoena or court order seeking access to a Capsule before its scheduled delivery), our policy is to resist such requests to the extent legally permissible, in order to honor the Sender’s intent and our confidentiality commitments. However, we may be legally obligated to comply, depending on the circumstances. Where allowed, we will attempt to notify the affected user (e.g., the Sender) of such requests.

(d) Business Transfers:
If PlayMeWhen is involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, sale of company assets, or transition of service to another provider, your information may be disclosed or transferred as part of such a transaction, as permitted by law and/or contract. In such cases, we will require that the successor entity honor the commitments of this Privacy Policy or inform you and obtain your consent if required by law.

(e) With Your Consent:
Apart from the cases listed above, we will share your personal information with third parties only with your consent or at your direction. For example, if we propose to post a user testimonial or case study that includes your information, we would seek your approval.

(f) Aggregated or De-Identified Information:
We may also share information that has been aggregated or de-identified (so it cannot reasonably be used to identify you). For instance, we might publish trends or insights about how many Capsules are delivered per month on average, or general usage statistics, as long as this information does not personally identify any user. This type of information is not considered personal information under this Policy and may be used or shared freely.

5. International Data Transfers

PlayMeWhen is based in Canada, and our Service is operated from Canada and the United States. Depending on your location, using our Service may involve the transfer of your personal information to jurisdictions that have data protection laws different from (and potentially less protective than) those in your country.

For example, if you are located outside of Canada or the U.S., your personal data will likely be stored on servers in the U.S. or Canada. Similarly, if you are in the EU/EEA or UK, your data will be transferred outside of those regions. We take measures to ensure that such cross-border data transfers comply with applicable laws:

  • Adequacy and Safeguards: When transferring personal data out of jurisdictions like the EEA, UK, or Switzerland, we rely on appropriate safeguards, such as the European Commission’s Standard Contractual Clauses (SCCs) or other legally recognized transfer mechanisms, and additional measures as needed. We also rely on the European Commission’s adequacy decision for Canada (for certain data) and the adequacy decision for South Korea (if applicable), as those countries are recognized as providing adequate protection.
  • Consent: In some cases, we may ask for your explicit consent to transfer your information across borders when that is required by local law.
  • By using the Service, you understand that your information will be transferred to our facilities (and to those third parties with whom we share it as described in this Policy) in Canada, the United States, and possibly other countries where our service providers are located.

We comply with applicable data protection laws regarding the transfer of personal data across international borders. If you have questions about our transfer mechanisms or specific jurisdictions, you can contact us (see Section 11).

6. Data Retention and Deletion

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, as outlined in this Privacy Policy, and to comply with legal obligations or resolve disputes. This generally means:

  • Account Information: We keep your account information (like your profile data) for as long as your account is active. If you delete your account or it’s terminated, we will delete or anonymize your personal information within a reasonable time after account closure, except for information we are required or permitted to retain longer for legal compliance, security, or business continuity. For example, we may retain certain data to comply with financial reporting, to resolve disputes or enforce our agreements (e.g., if you were banned for misuse, we might retain your email to block re-registrations), or to comply with data retention laws.
  • Capsule Content: We store Capsule Content until it is delivered to Recipients according to the schedule set by the Sender. If a Sender deletes a Capsule before delivery, we will promptly delete the associated Content from our active systems. (Backups and cached copies might persist briefly, but will be purged in the normal course of business.) After a Capsule is delivered, we may retain the Content for a limited period to allow Recipients to access it or to troubleshoot delivery issues. By default, once a Capsule has been delivered and a reasonable time has passed, we will delete our copy of the Capsule Content, unless the Sender or Recipient has requested otherwise (for example, we may offer an option for Recipients to save a Capsule in their account for later viewing). In any event, we do not keep delivered Capsule Content longer than necessary for the above purposes, and we eventually purge or anonymize delivered Content.
  • Logs and Usage Data: We typically retain logs and technical records for internal analysis and security for a reasonable period (e.g., server logs may be retained for X months) unless we need to retain them longer (for example, if they are relevant to a legal issue or investigation).
  • Marketing Data: If we have your contact information for marketing purposes, we retain it until you opt out of marketing (or until it becomes stale through non-use), at which point we will remove you from our marketing distribution lists. We may retain a record of your opt-out to ensure we respect your request.

When we have no ongoing legitimate business need to process your personal information, we will either delete it or anonymize it. If deletion or anonymization is not immediately feasible (for example, because the data is stored in backups), we will securely store it and isolate it from any further use until deletion is possible.

7. Cookies and Tracking Technologies

PlayMeWhen uses cookies and similar technologies on our website to collect and use personal information. Cookies are small data files stored on your browser or device that help us improve our Service and your experience. For example, we use cookies to keep you logged in, remember your preferences, and understand how you navigate through our site.

Types of cookies we may use include:

  • Essential Cookies: These are necessary for our Service to function properly. For instance, they help authenticate user sessions and prevent fraudulent use of user accounts.
  • Analytical/Performance Cookies: These cookies allow us to recognize and count the number of visitors and to see how users move around our website. This helps us improve the way our Service works (for example, by ensuring that users find what they are looking for easily). We might use Google Analytics or similar tools for this purpose; these third-party services may set their own cookies. (We will update our cookie policy detail if/when we implement such analytics.)
  • Functionality Cookies: These are used to remember your preferences (like language or region) and provide enhanced, more personalized features.
  • Targeting/Advertising Cookies: At present, PlayMeWhen does not use third-party advertising cookies or engage in targeted advertising. If that changes, we will update this policy and obtain any necessary consents.

Your Choices:
When you first visit our site, you may be presented with a cookie notice or preferences tool, especially if required by law in your jurisdiction (such as the EU). You can choose whether to accept certain non-essential cookies. Additionally, you can manage cookies through your browser settings. Most web browsers allow you to refuse new cookies, delete existing cookies, or be notified when new cookies are set. However, be aware that deleting or blocking cookies may impair the functionality of our Service (for instance, you might need to log in every time, or some features might not work).

We also respect any browser-based global privacy signals or Do Not Track (DNT) signals as required by law (for example, the Global Privacy Control (GPC) as a valid opt-out of sale/sharing signal under California law). While our Service does not currently sell personal information or track users across third-party sites for advertising, if you enable such signals, we will treat them accordingly.

For more detailed information about our use of cookies and similar technologies, please refer to our Cookies Policy (if available) or contact us.

8. Your Rights and Choices

You have certain rights and choices regarding your personal information. These rights vary depending on your jurisdiction, but we are committed to honoring the rights of users as required by applicable laws in Canada, the United States, the European Union, and other regions, as described below.

(a) General Rights Available to Users:

  • Access Your Information: You have the right to request access to the personal information we hold about you. We will provide you with a copy of your data in a common format, subject to some exceptions (e.g., we might not include data that contains confidential business information or personal data of others, as permitted by law).
  • Correct Your Information: You have the right to request that we correct or update any inaccurate or incomplete personal information. You can also update most of your basic account information directly through your profile settings.
  • Delete Your Information: You have the right to request deletion of your personal information. This is sometimes called the “right to erasure” or “right to be forgotten.” We will honor such requests to the extent required by law. For example, if you want us to delete your account and all associated personal data, we will do so, except for data we are obligated to retain (see Data Retention above). Note: If you are a Sender who has scheduled Capsules, deleting your data may result in cancellation of undelivered Capsules.
  • Withdraw Consent: If we process your information based on consent, you have the right to withdraw that consent at any time (this will not affect the lawfulness of processing based on consent before its withdrawal). For example, you can opt out of marketing emails by withdrawing your consent to receive them. If you withdraw consent for a specific feature (like location access or integration), you might not be able to continue using that feature.
  • Object to Processing: You may have the right to object to certain processing activities. For instance, if we process your data based on our legitimate interests, you can object to that processing and we will consider your request. If you object to direct marketing, we will cease processing your data for those purposes immediately.
  • Restrict Processing: You can request that we restrict processing of your data in certain situations (for example, while we verify or investigate your concerns about accuracy or lawful processing, or you have objected to processing and we are considering that request).
  • Data Portability: Where applicable (e.g., under GDPR), you have the right to obtain a copy of certain personal information in a structured, commonly used, and machine-readable format, and to request that we transmit it to another data controller where technically feasible. This typically applies to data you provided to us and that we process by automated means based on your consent or a contract.
  • No Discrimination: If you exercise any of your rights under applicable law (for example, California residents under CCPA/CPRA), we will not discriminate against you for exercising such rights. This means we will not deny you the Service, or provide you a different level of Service, because you made a data rights request (aside from the consequences of deletion, such as losing access to an account).
  • Opt-Out of Sale or Sharing of Personal Data: PlayMeWhen does not sell personal information to third parties for profit. We also do not share personal information for cross-context behavioral advertising (targeted advertising) at this time. If in the future we consider selling or sharing personal data in a way that is subject to opt-out rights under laws like CCPA, we will provide a clear method for you to opt out (such as a “Do Not Sell or Share My Personal Information” link).

(b) Canada (PIPEDA) and Similar Jurisdictions:
Users in Canada have rights to access and correct personal information and to file complaints, as described above. We comply with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and substantially similar provincial laws. This includes upholding the principles of accountability, identifying purposes, consent, limiting collection, use, disclosure, and retention, accuracy, safeguards, openness, individual access, and challenging compliance. If you are in Canada, you also have the right to withdraw consent (where we rely on it) and the right to challenge our compliance with applicable laws by contacting the Office of the Privacy Commissioner of Canada or your provincial Privacy Commissioner.

(c) United States (State Privacy Laws):
Residents of certain U.S. states (such as California, Colorado, Virginia, Connecticut, and Utah) have specific privacy rights under state laws. If you are a resident of one of these states:

  • California: The California Consumer Privacy Act (CCPA), as amended by the CPRA, provides California residents with rights to know what personal information is collected and disclosed, to access their information, to request deletion of their information, to correct inaccurate information, to opt out of the sale or sharing of personal information, and to not be discriminated against for exercising these rights. PlayMeWhen extends these rights to California users. In particular, you may request a copy of the specific personal information we have collected about you, and you may request deletion (subject to certain exceptions). As noted, we do not sell personal data, and we do not share it for targeted advertising, so the opt-out right is more of a formality in our context. If you submit a request, we will verify your identity (for example, by requiring you to log in or provide specific information). You may also designate an authorized agent to make requests on your behalf, provided we can verify the agent’s authority.
  • Other States: We will also accommodate similar rights from residents of other states (e.g., the right to access, delete, correct, opt-out of sale/sharing, and appeal a refusal to take action) as applicable under those states’ laws. If you have a legal right to appeal our decision regarding a privacy request, we will inform you of how to do so in our response to your request.

(d) European Union / EEA / UK (GDPR):
If you are in the EEA, UK, or Switzerland, you have the rights outlined in Section 8(a) above under the General Data Protection Regulation (GDPR) or UK GDPR. This includes the right to lodge a complaint with your local Data Protection Authority (DPA) if you believe we have infringed your data protection rights. A list of EU DPAs is available on the European Data Protection Board (EDPB) website, and UK residents can contact the Information Commissioner’s Office (ICO). Our lead supervisory authority (if applicable) and contact information for GDPR purposes can be found in Section 11.

(e) Singapore (PDPA):
If you are in Singapore, the Personal Data Protection Act (PDPA) provides you the right to access personal data we hold about you and information about how we have used or disclosed it in the past year, and the right to request correction of your personal data. You also have the right to withdraw consent at any time with reasonable notice. Upon withdrawal of consent, we will stop further collecting, using, or disclosing your personal data, except where permitted by the PDPA or other laws. Note that withdrawal of consent for certain purposes may affect our ability to provide you with the Service (for instance, if you withdraw consent for us to use your email, we cannot deliver Capsules to you). Additionally, you have a right of private action under the PDPA for losses or damages arising from a breach of your data protection rights.

(f) South Korea (PIPA):
If you are in South Korea, you have rights under the Personal Information Protection Act (PIPA) to: access the personal information we hold about you, request correction of any errors, request deletion or destruction of your personal information (especially if it’s no longer necessary for the purpose it was collected), and request a suspension of processing in certain circumstances. You may also withdraw your consent at any time. We will notify you of any third parties to whom your personal data has been provided, upon your request, as required by PIPA. South Korean users also have the right to lodge complaints or request dispute resolution with the Personal Information Dispute Mediation Committee or to report issues to the Personal Information Protection Commission (PIPC). We may have a designated representative in Korea if required by law; if so, their contact information would be provided in this Policy or via our website.

(g) Exercising Your Rights:
To exercise any of your rights, please contact us using the information in Section 11 (Contact Us). Provide sufficient information for us to verify your identity (we need to ensure it’s you before releasing or deleting your data, for everyone’s security) and to understand and process your request. We will respond to your request within the timeframe required by law (for example, within 30 days for many requests, extendable as permitted). If we decline your request, we will explain why, subject to any legal restrictions. In some cases, we may have lawful grounds to retain your information even if you request deletion (for instance, if we need it to fulfill our contract with you, to protect against legal claims, or to comply with regulatory requirements). We will always comply with applicable laws in responding to your rights requests.

9. Security Measures

We take the security of your personal information seriously. PlayMeWhen implements technical and organizational measures designed to protect your data from unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption: We use encryption to protect data in transit (e.g., HTTPS for our website communications) and at rest (encryption of our databases or storage systems where feasible), especially for sensitive Capsule Content and personal details.
  • Access Controls: Personal data and Capsule Content stored on our servers is restricted to authorized personnel who need access for operation, maintenance, or support. We employ access controls such as two-factor authentication for our own accounts, and we train our staff about the importance of protecting personal data.
  • Monitoring: We monitor for and protect against common security vulnerabilities and attacks. Our systems are kept up-to-date with security patches and we may employ intrusion detection or prevention systems.
  • Anonymization and Pseudonymization: Where possible, we anonymize or pseudonymize personal data in our system, particularly for analytics or testing.
  • Backup and Recovery: We maintain backups and have disaster recovery procedures to ensure continuity of the Service and to avoid data loss.

Despite our efforts, no security measure is completely secure, and we cannot guarantee the absolute security of your information. You also play a vital role in protecting your information. We urge you to use strong passwords for your account, keep your login credentials confidential, and notify us immediately if you suspect any unauthorized access to your account.

In the event of a data breach that affects your personal information, we will notify you and the relevant supervisory authorities as required by law (for example, we will follow data breach notification requirements set out in GDPR, PIPEDA, PDPA, PIPA, and U.S. state laws, as applicable).

10. Children’s Privacy

PlayMeWhen is not directed to children, and we do not knowingly collect personal information from individuals under the age of 13 (or the minimum age in your jurisdiction for providing consent to data processing). If you are under 13, please do not use our Service or provide any personal information to us.

If we become aware that we have inadvertently collected personal information from a child under 13 without verifiable parental consent, we will take steps to delete such information as soon as possible. If you are a parent or guardian and you believe we have collected your child’s information unlawfully, please contact us and we will promptly investigate and address the issue.

In certain jurisdictions, the age threshold may be higher (for example, 16 in parts of the EU for consent). We will comply with applicable age restrictions and requirements. Users between the minimum consent age and 18 should only use the Service under the supervision of a parent or guardian and with their consent to this Privacy Policy and the Terms.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. When we do update it, we will change the “Last Updated” date at the top of this Policy. If the changes are significant, we will provide a more prominent notice (such as by email notification to registered users or a notice in the app or on our website).

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of the Service after the effective date of an updated Privacy Policy constitutes your acceptance of the revised terms.

12. Contact Us

PlayMeWhen welcomes your questions, concerns, and feedback about privacy and data protection. If you have any questions or if you wish to exercise any of your rights regarding your personal information, please contact our Privacy Officer or Data Protection Officer at:

PlayMeWhen Inc.
Attn: Privacy Officer/DPO
Email: privacy@playmewhen.com
Mailing Address: 1234 Example Street, Toronto, ON, Canada (This is a sample address)

For EEA/UK individuals, if you wish to contact our EU/UK representative or have inquiries for the purposes of GDPR, you may reach out to [Designated EU Representative Address/Contact if applicable].

We will respond to any legitimate request or question as soon as possible, and within any timeframes required by law. If you feel that we have not addressed your privacy concerns satisfactorily, you may have the right to lodge a complaint with a relevant supervisory authority, as discussed in Section 8.

Thank you for trusting PlayMeWhen with your time capsules and personal messages. We are dedicated to protecting your data and privacy while delivering your Capsules as intended.

End of Privacy Policy